top of page
EMBRACE FLEXIBILITY AND GRACE IN WORK-LIFE BALANCE.
Serena Riley
SERENA IN A NUTSHELL
Senior Director, Customer Experience / Co-Founder & Co-CEO
ConverSight / EmpowerX
area of expertise
Information Technology USA 🇺🇸
companies Serena has worked for
SERENA AS A LEADER
Leadership is about nurturing more great leaders, connecting human experience to business outcomes, and fostering Diversity, Equity, and Inclusion for ultimate success.
Leadership is not a responsibility to be taken lightly.
Great Leaders strive to nurture more great leaders.
The future of leadership is one that embraces and promotes Diversity, Equity, and Inclusion.
When I think of a leader, I think of someone who challenges me to be and do better and expects me to do the same of them.
LEAD WITH EMPATHY, HUMILITY, AND COMPASSION.
Serena Riley
SERENA ON NAVIGATING WORK-LIFE BALANCE THROUGH FLEXIBILITY AND SELF-CARE
Serena's approach to work-life balance is rooted in flexibility and self-care, recognizing that perfection in balancing work and life is unattainable. She emphasizes the importance of adaptability, allowing for periods when work or life may demand more attention. This flexibility is complemented by self-care practices that Serena deems essential for maintaining mental and emotional health. Whether it’s taking time to nourish different areas of well-being or having honest conversations about priorities, Serena believes that a healthy work-life balance is crucial not just for personal satisfaction but also for effective leadership. Her insight into the non-linear nature of balance and the need for grace and self-compassion serves as a powerful guide for leaders striving to maintain their well-being while managing their responsibilities.
SERENA ON EMPATHY AND HUMILITY AS CORNERSTONES OF MODERN LEADERSHIP
Serena's leadership philosophy centers on empathy and humility, qualities she believes are crucial for creating a psychologically safe and inclusive work environment. Through her experiences, Serena has learned that effective leadership goes beyond titles and responsibilities—it’s about how you treat others and inspire them to grow. She advocates for leading with emotional intelligence, understanding the diverse needs of team members, and fostering a culture where everyone feels valued and supported. Serena’s emphasis on humility is reflected in her willingness to admit mistakes and learn from them, which she views as essential for continuous growth. Her commitment to these values has shaped her as a leader who not only drives business success but also cultivates a positive and supportive workplace culture.
STRIVE TO NURTURE MORE GREAT LEADERS.
Serena on becoming a better leader
INTERVIEW
bottom of page